Gap Analysis in Business Intelligence Summary: Gap analysis is a method for evaluating the current state of a process to identify opportunities for improvement. In this post, you’ll learn what gap analysis is, how to apply it, and how it helps optimize BI systems and tools. What Is Gap Analysis? Gap analysis compares the current state of a system with its desired future state. BI professionals use it to identify inefficiencies, improve data delivery, and build better dashboards. For example, a sales team using a dashboard with a six-hour data lag may struggle to access timely insights. Reducing that lag to one hour or less becomes the goal of the gap analysis. How to Perform Gap Analysis in BI The process begins by working with stakeholders to define goals and understand unmet needs. BI professionals must ask: What decisions are stakeholders trying to make? What data is missing or delayed? How are users interacting with dashboards? For more on stakehol...
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